EUR24.82
https://www.tchibo.de/img/ggwmJkSt/900/image.jpeg 4 - 6 cm Höhe: ca ausgefallene weihnachtsbeleuchtung außen balkon Lichterhaus Farbe:Edelstahl gebürstet PH 4/3 Orange - Louis Poulsen Pendant, Poul Henningsen - Etsy
EUR24.82
Check what remedy is described instead of assuming it always means a refund. A seller's promise should be read according to its stated scope rather than another buyer's interpretation.
Use the existing case reference when asking for further review. Check whether the previous response requested an action you have not completed.
Save the purchase records you will need for later reference. Do not share account credentials as an alternative to proper closure.