EUR25.26
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EUR25.26
EUR27.69
EUR21.45
Check what remedy is described instead of assuming it always means a refund. A seller's promise should be read according to its stated scope rather than another buyer's interpretation.
Use the existing case reference when asking for further review. Check whether the previous response requested an action you have not completed.
Save the purchase records you will need for later reference. Do not share account credentials as an alternative to proper closure.